1. Introduction
Welcome to Mena’s Cleaning Service (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and booking services.
2. Information We Collect
We collect various types of information to provide and improve our cleaning services:
- Personal Information: This includes your name, address, phone number, email address, and payment details, which you provide when booking a service.
- Service Details: We collect information about the services you book, such as the type of cleaning, date, time, and specific cleaning instructions.
- Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage statistics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic.
3. How We Use Your Information
We use your information for the following purposes:
- To process and manage your cleaning service bookings.
- To communicate with you about your bookings, updates, and customer support.
- To personalize your experience and improve our services.
- To send promotional offers and marketing communications (with your consent).
- To comply with legal obligations and protect our rights.
4. Sharing Your Information
We may share your information with:
- Cleaning Professionals: We share your booking details with our cleaning professionals to fulfill your service requests.
- Service Providers: We use third-party service providers for payment processing, website hosting, and marketing, who may have access to your data.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request to correct any inaccuracies in your personal information.
- Deletion: You can request to delete your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information for marketing purposes.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: menascleaningservicesllc@gmail.com